PET Conditioner with Organic Shea Butter and Virgin Coconut Oil - Made in UK Natural Pet Care by Andrew Cooper
- ENVIRONMENTALLY FRIENDLY - No Parabens, Phthalates, Phosphates, Petrochemicals, Sulphates or PEGs, Comes in Recyclable Packaging
- NATURAL PRODUCT - 100% Pure Essential Oils – No Synthetic or Semi-Synthetic Fragrances
- KIND & GENTLE - pH Balanced, Low Sudsing, Moisturising, Easy-to-Rinse, Fragrance Free
- BRITISH QUALITY - Ethical Accreditation, Vet Approved and No Animal Testing, Made In England
Product Description
WildWash was founded by Andrew Cooper and Jane Cooper and has been developed to satisfy a genuine need in the market for truly natural shampoos and cosmetics for pets. As professionals, we have spent years developing a natural line of pet shampoos and cosmetics that we believe to be the best in the world.
We have collaborated with other professionals to create the ultimate, perfect pet care products from the perspective of the dog or cat, the pet owner, and the environment. We wanted to make pet products that would be as good in every way as the highest quality human products available. We consider ourselves very lucky to work with an acclaimed independent boutique apothecary responsible for some of the finest human products ever produced in the UK.
NATURAL PET SHAMPOO
WHY USE NATURAL?
Just like human skin and hair, a dog’s skin and coat responds better when a natural product is used. Natural products promote a healthy, hydrated skin and coat, whereas shampoos containing chemicals can cause dry itchy, scaly skin with poor hair quality, lacking moisture and shine.
100% NATURAL PURE ESSENTIAL OILS
We use 100% Natural Pure Essential Oils, which make up a total of 1.5% of our product. Our essential oils impart a beautiful, natural and absolutely safe aroma to our fragrances and shampoos.
All of our products are 100% completely and absolutely free from Petrochemicals of any kind and can be used safely in the knowledge that they will not harm ourselves, our pets, or our environment.
LOW SUDSING & EASY TO RINSE
To our combination of Soybean oil and Aloe Vera, we have added Cocamidopropyl Betaine, a mild and safe surfactant derived from coconut oil. It naturally boosts foam and improves viscosity, feel and texture. Our shampoos are designed not to over lather. They thoroughly cleanse the skin & coat but rinse out quickly and easily, leaving no residue or build-up, cutting drying time by about 25%.
- SAFE FOR THE ENVIRONMENT - No Parabens, Phthalates, Phosphates, Petrochemicals, Sulphates or PEGs
- NATURAL PRODUCT - 100% Pure Essential Oils – No Synthetic or Semi-Synthetic Fragrances
- KIND & GENTLE - pH Balanced, Low Sudsing, Moisturising, Easy-to-Rinse, Fragrance Free
- BRITISH QUALITY - Ethical Accreditation, Vet Approved and No Animal Testing, Made In England
- EASY TO USE - The shampoos are also absolutely fine to use undiluted.
How is WildWash different?WildWash Shampoos are completely natural and free from parabens, sulfates, phosphates, phthalates, petrochemicals, PEGs, animal fats and palm oils. All the ingredients in WildWash Products are human grade. We also list every ingredient on the bottle, this is not law and lots of pet products hide their ingredients. We are very proud of ours so we want you to see them! It is safe for the pet owner, their pets and the environment. | Can I use WildWash shampoo on my puppy and other pets?Yes, all of our Shampoos are tearless and can be used on puppies from 6 weeks of age although we do recommend using WildWash Shampoo for Sensitive Coats on young animals. WildWash Shampoo is safe and gentle enough to use on all your pets, though for small furries, we do recommend that you use WildWash Shampoo for Sensitive Coats, which does not contain any essential oils and is fragrance free. | Can I use WildWash shampoo on my cat?We recommend using our WildWash Pro Shampoo for Sensitive Coats, Puppies, Cats and Kittens as our general cat shampoo or our WildWash Pet Cat Shampoo with catnip. The shampoos we recommend for cats do not contain any fragrant essential oils and some cats can be very sensitive to smells – even the ones we find delicious! However, there is no reason why you cannot use most of our Shampoos with the following exceptions. |
| Customer Reviews | 4.4 out of 5 stars 390 | 4.5 out of 5 stars 231 | 4.5 out of 5 stars 231 | 4.5 out of 5 stars 231 | 4.4 out of 5 stars 142 | — |
|---|---|---|---|---|---|---|
| Price | $50.21$50.21 | — | — | — | — | — |
| Key Ingredients | Manuka, Lavender and Aloe Vera | Peppermint & Lemongrass | Honey & Oatmeal | Aloe Vera & Calendula | Catnip Infusion | Sweet Almond Oil, Frankincense and Kanuka |
| Dogs & Puppies | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Puppies (Recommended) | ✓ | ✓ | ||||
| Cats & Kittens | ✓ | ✓ |
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Shipping details
At Ethereal Essence,
we operate as a dropshipping platform. This means that while we
facilitate the sale of products, the actual shipping and delivery are
handled directly by our suppliers. Below is an outline of our shipping
policy:
1. Shipping Destinations
- Our suppliers ship to
addresses within the United States and internationally to most
countries. Please check individual product pages for specific shipping
availability.
2. Processing Time
- Orders are processed within
1-3 business days by our suppliers. Processing times may vary depending
on the product and supplier.
3. Shipping Rates and Delivery Times
- Domestic Shipping (U.S.)
- Standard Shipping: 5-10 business days. Shipping costs are calculated at checkout based on the supplier and product weight.
- Expedited Shipping: Available on select products. Shipping costs and delivery times will be calculated at checkout.
- International Shipping:
- Delivery times and shipping rates vary by destination and supplier. Estimated delivery times are 10-21 business days.
- Shipping costs will be calculated at checkout based on the supplier and product weight.
4. Order Tracking
-
Once your order has shipped, you will receive a confirmation email with
a tracking number. You can use this number to track your order on the
supplier’s website or the carrier’s website.
5. Customs, Duties, and Taxes
-
Ethereal Essence is not responsible for any customs duties and taxes
applied to your order. All fees imposed during or after shipping are the
responsibility of the customer (tariffs, taxes, etc.).
6. Shipping Restrictions
-
Some products may be restricted for shipping to certain international
destinations due to local regulations. If there is a restriction, it
will be noted on the product page.
7. Lost or Damaged Packages
-
If your package is lost or damaged during shipping, please contact us
immediately at etherealessence.ca@gmail.com. We will work with the
supplier and carrier to resolve the issue and ensure you receive your
order.
8. Returns and Exchanges
- For information on returns and exchanges, please refer to our [Return and Refund Policy](#).
9. Contact Us
- For any questions or concerns about your order or our shipping policy, please contact our customer service team at:
- Email: etherealessence.ca@gmail.com
Thank you for shopping with Ethereal Essence. We appreciate your business and are committed to providing you with the best possible service.
Refund details
At Ethereal Essence,
we strive to ensure that our customers are completely satisfied with
their purchases. If for any reason you are not satisfied, we offer the
following return and refund policy:
1. Eligibility for Returns
- Items must be returned within 30 days of the purchase date.
- Products must be unused, in their original packaging, and in the same condition as when you received them.
- Proof of purchase (receipt or order confirmation) is required for all returns.
2. Non-Returnable Items
- Gift cards
- Perishable goods (e.g., food, flowers)
- Personal care items that have been opened (e.g., hygiene products, skincare items)
- Custom-made or personalized products
3. Process for Returns
- Contact our customer service team at [contact email] to initiate a return.
- Once your return is approved, you will receive a return
authorization number and detailed instructions on how to return your
item.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will
automatically be applied to your original method of payment within 7-15
business days.
5. Late or Missing Refunds
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your
refund yet, please contact us at etherealessence.ca@gmail.com.
6. Exchanges
- We only replace items if they are defective or damaged. If you need
to exchange it for the same item, contact us at
etherealessence.ca@gmail.com.
7. Shipping Returns
- To return your product, mail it to: etherealessence.ca@gmail.com
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.
We
value our customers and aim to make the return and refund process as
straightforward and hassle-free as possible. Thank you for shopping with
Ethereal Essence.